Arctic air tower troubleshooting problems & solutions

arctic air tower troubleshooting problems

An Arctic Air Tower Air Coolers is designed to cool down large rooms such as offices, warehouses, gymnasiums, etc. This cooling system has become very popular because it offers excellent performance at a low cost. If you’ve ever had issues and want Arctic air tower troubleshooting problems, you’ll want to read this article.

What is a cooling tower?

A cooling tower is an air-cooling system that uses water to cool air. The water droplets released from the cooling tower are tiny and travel quickly through the air. This allows the tower to achieve a high degree of cooling with a small amount of water.

Arctic air tower troubleshooting problems & solutions

Here are some common Arctic air tower troubleshooting problems:

Arctic air cooling towers’ fans do not blow air

If the fan is not blowing air, it may be necessary to replace the fan motor.  This relatively easy repair can be completed in a few steps.

1. Unplug the power cord from the tower and remove the front panel.

2. Locate the fan motor inside the tower. It will be attached to the fan blade assembly.

3. Use a screwdriver to loosen and remove the screws that hold the motor in place.

4. Pull the old motor out of the tower.

5. Insert the new motor into the fan blade assembly and secure it with screws.

6. Reattach the front panel to the tower and plug in the power cord.

7. Turn on the tower and check that the fans are spinning correctly.

Arctic air cooling towers' fans do not blow air


If your Arctic air tower is overheating, you can do a few things to troubleshoot the problem.

First, ensure that the fan is running and the temperature is within the range that the Arctic air tower was designed to operate. If the fan is not running or the temperature is too high, you may need to replace the fan.

If the fan is running, but the temperature is still too high, you may need to replace the heating element. If your Arctic air tower is overheating, it may be time to replace the heating element. Here’s how:

1. Unplug the tower and let it cool down.

2. Remove the screws that hold the front panel in place.

3. Carefully remove the heating element from its housing.

4. Replace the heating element with a new one of the same size and wattage.

5. Reassemble the tower and plug it back in.

Loud Noises

First, make sure that the fan is operational. If the fan is not operational, it may be necessary to replace it. If the fan is operational but the noise persists, it may be required to check the electrical connections between the fan and the motor. Here are some steps to help you troubleshoot the problem:

1. Check all of the connections between the motor and the control panel. Make sure that they are secure and free of any dirt or debris.

2. If the connections are fine, check the circuit breaker to see if it has tripped. If it has, reset it and see if that solves the problem.

3. If the circuit breaker doesn’t solve the issue, there may be a problem with the motor itself. Try running a diagnostic test on the motor to see if any error codes can help you identify the problem.

4. Use a multimeter to check for power at the motor terminals.

5. Check for loose, damaged, or corroded wires and connections.

6. Check for a blown fuse or tripped circuit breaker.

Suddenly Stopped Working

Suddenly Stopped Working

First, make sure that the tower is plugged in and turned on. If it is not, turn it on by pressing the power button. There is a light button on the air tower.

Next, check to see if any of the lights are blinking or if they are flashing. If any of the lights are flashing, there is a problem with one of the electrical components inside the tower. 

If all of the lights are off or blinking slowly, there is a problem with one of the air filters. Finally, if none of these solutions work, you may need to contact Arctic Outdoors customer service for assistance.

Test the Electrical Connections

If your Arctic air tower is not producing cool air, there may be electrical problems.

Check to see if the power is going to the tower and if the light is on in the control room. If the light is on and the power is going to the tower, there may be a problem with the electrical connections.

Try connecting different wires to different terminals on the tower and see if the light turns on. If it does, there is a problem with the electrical connection, and you will need to replace the wiring. 

Over time, the wires can become frayed or disconnected, causing the unit to malfunction. If you’re not comfortable doing electrical work, it’s best to call a professional. Otherwise, you can follow these steps to replace the wiring yourself:

1. Turn off the power to the unit at the breaker box.

2. Remove the front panel of the unit to access the wiring.

3. Unscrew any screws or bolts holding the old wiring in place.

4. Remove the old wiring and dispose of it properly.

5. Cut new pieces of wire to the correct length and strip away about ½ inch of insulation from each end.

6. Connect the new wire to the terminal blocks inside the unit, ensuring that the wires are tight and secure.

7. Replace any screws or bolts that were holding the old wiring in place.

8. Turn on the power to the unit at the breaker box and test it to ensure it’s working properly.

Put It Back on Its Track

A loose pulley or belt is the most common cause of an air tower not tracking properly. To test this issue, check the belt and see if the tower tracks properly. If not, it may be time to replace the belt or pulley. Other causes of an air tower not tracking include broken gears or bearings, clogged filters, or blocked arteries.

Arctic air tower pump not working

Arctic air tower pump not working

The Arctic air tower pump may not be working properly if it is not delivering air to the turbines. However, a few things can be checked to determine if the pump is defective.

The first thing to check is the power supply to the pump. If the power supply is working, it may be necessary to test the electrical connector on the pump.

If the connector is bad, then it may need to be replaced. Another possibility is that the pump itself may be defective.

Arctic air cooler water not going down

One of the most common problems with an air cooler is water not going down. This could be due to various reasons, but the most common is that something is blocking the water from going down the chute. In many cases, this can be fixed by cleaning the water filter or replacing it. To clean the filter, follow these steps:

1. Unplug the air cooler from the power outlet.

2. Remove the water filter from the air cooler.

3. Rinse the water filter with clean water and remove all the debris.

4. Reinstall the clean water filter into the air cooler.

5. Plug in the air cooler and resume operation.

The tower fan stopped working

If you are experiencing problems with your Arctic air tower fan, there are a few things that you can try.

1. Ensure the cooler is plugged into an outlet and turned on.

2. If the cooler is plugged into an outlet and it still does not work, check to see if the power cord is properly plugged in.

3. If the power cord is plugged in and the fan still does not work, it may be necessary to replace the fan.

Air cooler leaking from bottom

Air cooler leaking from bottom

If you are experiencing an air cooler leaking from the bottom, you can take a few troubleshooting steps.

1. Verify that the cooler is seated properly in the tower. The cooler should be placed so the fins and fan face down towards the ground. If it is not seated properly, it will push air out from the bottom of the tower.

2. Check for any debris or blockages inside the tower that may be obstructing airflow. If there is anything blocking airflow, it will cause heat to build up inside the tower, leading to an increase in cooling efficiency loss and, ultimately, an air cooler leaking from the bottom.

3. Make sure all connections between the tower and cooler are secure and tight. Loose connections can lead to airflow leaks.

Arctic air filter mold

When your Arctic air tower is not working properly, there are a few things you can do to troubleshoot the problem.

The first step is to check the filters. If the filters are dirty or if they are not installed correctly, they may not be allowing air to flow through the filter correctly. The presence of too much moisture in the air can lead to mold and mildew growth.

Next, ensure that the air tower is leveled correctly and placed where it can receive good airflow. Finally, check if there is any debris, mold, or dust build-up on the fan blades or the air filter. If so, clean them off using a vacuum cleaner.

Check the Tower Fan’s Motor Bearings

If the motor bearings are the issue, you may experience the following:

  • Your fan is noisy or doesn’t spin very fast
  • Your fan is not rotating at all
  • You hear clicking noises coming from the fan
  • It takes longer than usual to cool down
  • The fan blade is wobbling or spinning incorrectly

To troubleshoot this, simply turn the fan upside down and look at the bottom side of the fan.  If you see any signs of damage, such as cracks, then you need to have the bearings replaced.

Get Rid of the Moisture

Get Rid of the Moisture

If you have an issue with moisture ruining your equipment, you can do a few things to try and solve the problem.

  • Condensation is one of an air tower’s most common causes of moisture buildup. The best way to avoid this is by keeping the air temperature cool and constant. 
  • When the air temperature fluctuates too much, it can cause moisture to build up in the system.
  • If there are areas where water can get into the system, it can cause problems. However, all seals and gaskets are properly installed, and watertight joints are tight. 
  • If you have trouble getting rid of the moisture, it might be time to replace your tower.

Fix the Fan’s Tilt Sensor

The fan’s tilt sensor is a small device that helps the fan know when it needs to start spinning faster to keep the air moving. If the sensor isn’t detecting movement, the fan will continue to run at a slower speed, which can cause the tower to overheat.

Some common causes include debris around the sensor blocking its signal or a faulty battery. If cleaning or replacing the sensor doesn’t solve the problem, you may need to replace the entire fan assembly.

Adjust the Tower Fan’s Oscillation Settings

If the Arctic air tower is not blowing cold air, it may be because of incorrect oscillation settings. To adjust the fan’s oscillation settings:

  • First, check the power cord of the fan.
  • Electrical connections should be tested.
  • It needs to be put back on track.
  • To prevent the fan from overheating, remove clogs.
  • Next, you should check the motor bearings on the tower fan.
  • Make sure you get rid of the moisture.
  • Next, the tilt sensor on the fan needs to be fixed.
  • Finally, the Tower Fan’s oscillation settings should be adjusted.
How To Unclog A Tower Fan

How To Unclog A Tower Fan?

If you want to unclog a tower fan, you should first turn off the power supply to the fan. Next, open the access panel and remove the screws holding the cover plate.

Once the cover plate has been removed, you can use a screwdriver to loosen any remaining fasteners. Then, pull out the old filter and clean the fan blades.

After that, reattach the cover plate and tighten the screws. Turn on the power supply and test the fan for proper operation. Here is a step-by-step solution to unclog the tower fan:

1. Turn off and unplug the tower fan

2. Remove the tower fan case

3. Brush off the debris and vacuum

4. Use compressed air for stubborn areas

5. Apply lubricant to the bearing


If you are experiencing problems with your Arctic air tower, consult the manufacturer’s instructions to troubleshoot the problem. Additionally, if you experience any unusual or alarming noises from your tower, do not hesitate to contact a professional technician for assistance.

By following these simple steps, you can ensure that your Arctic air tower is performing at its best and that any issues are quickly addressed.


What causes corrosion in Arctic air cooling towers?

Corrosion in an air cooling tower is usually caused by water vapor, salt particles, and chemical components in the water supply.

What causes scaling in Arctic air cooling towers?

Scale deposits form in cooling water when dissolved minerals are unavailable for solubilization. In cooling towers, water is evaporated into the atmosphere to cool the system. No dissolved minerals are in this water, so it is considered “pure.”

Why is my Arctic Air tower spitting water from the top?

It may result from overfilling the water reservoir or an improperly attached reservoir that causes water to leak from the air cooler. Alternatively, it is also possible that the honeycomb pad that had been soaked with water was broken and, therefore, could not hold the water in.

How do I reset my Arctic Air Cooler?

When the filter is not reset, the water tank will illuminate AMBER. You simply need to press and hold the 4′ and the button for 3 seconds until the tank stops being amber in color.

Can you run the Arctic Air tower without water?

Water is essential when using the Arctic Air Pure Chill. Arctic Air Pure Chill will continue producing cool, moist air even if the empty water tank. A single water tank fill will allow you to use your personal space cooler for up to 10 hours.