LG washing machine troubleshooting guide

lg washing machine troubleshooting guide

Have you ever had a washing machine that just wouldn’t start up? Perhaps the drum wasn’t spinning, or the water was leaking. No matter what the problem is, fixing it can be a daunting task.

The LG Washing Machine has become very popular because of its reliability and affordability. There are several models of LG washing machines available in the market today. This LG washing machine troubleshooting guide will show you how to repair common issues such as leaking water or not spinning.

Common LG Washing Machine Problems and Troubleshooting

If you’re experiencing problems with your LG washing machine, there’s a good chance that you can fix them yourself. Here are some common LG washing machine problems and troubleshooting tips to help you get through whatever issue you face.

1. LG Washing Machine Not Spinning

If your LG washing machine is not spinning, there are several things you can check to determine the cause. 

LG Washing Machine Not Spinning

1. Lid Switch Issue:

  • A damaged or low-powered lid switch assembly may cause your LG washing machine not to spin.
  • Remove the screws at the front of the machine to detach the cables.
  • Use a multimeter to check each switch on the lid. If there is no continuity, replace it.

2. Broken/Loose Drive Belt:

  • Check if the washer’s drive belt is loose. Tighten them if they’re loose.
  • The belt can be seen on one side of the motor.
  • It must be replaced if the belt shows signs of damage, such as cracks or tears.

3. Door Latch Failure:

  • The washer will stop when the display panel detects a damaged or faulty door switch.
  • Stop using that washer for laundry.
  • Ensure the door latch (which keeps the door shut) works. If not, replace it.

4. Washing Machine Not Level:

During spinning, an unbalanced washing machine can damage the drum and put pressure on the outer shell, causing it to break.

The washing machine can leak and completely break as a result. However, a simple adjustment can fix balance issues in your washing machine.

5. Defective Control Board:

The washer may refuse to spin or act as if a defective motor control board is supplying no power.

Ensure the power cord is connected before checking whether the board is malfunctioning. This is a common failure in these boards; burned-out components are the most common cause.

Using a voltmeter, a technician will determine whether the motor control board is faulty. It means that the motor isn’t getting voltage, indicating a malfunction with the control board. Therefore, it needs to be replaced.

LG Washing Machine Not Starting

If you are having trouble starting your LG washing machine, there are a few things that you can do to troubleshoot the issue.

First, check the power cord connection. Make sure that the plug is firmly attached to the wall outlet. Next, ensure the washer is plugged into a working electrical socket. Finally, check the breaker box to ensure the circuit works correctly.

Next, check to see if there is water flowing into the machine. If not enough water flows into the machine, you may need to add more water to the reservoir. You may need to replace the hose or pump if there is insufficient water.

Another common issue with LG washing machines is a broken belt. If the belt is broken, it can prevent the washer from spinning and cause all sorts of issues. To fix this problem, you will need to replace the belt.

If all else fails, contact a professional appliance service provider. They’ll have the skills and tools to diagnose and repair any issues.

LG Washing Machine rinsing Issue

LG Washing Machine rinsing Issue

If you are experiencing trouble with your LG washing machine (both rinsing and spin cycle), read on for a troubleshooting guide.

First, ensure the water runs smoothly and your washer is properly plugged in. If the problem persists, try some of the following tips:

-Check if there is a blockage in the machine’s drain hose. Try unplugging the washer, disassembling it, and checking for obstructions. If the obstruction is found, remove it using pliers.

-Check if debris or soap scum build-up on the machine’s internal parts. Remove any debris using a brush or vacuum cleaner. Always try to use HE detergent.

LG Washer Making Strange Noises

If you’re experiencing strange noises from your LG washing machine, there’s a good chance it’s time for a repair. 

If you’re hearing weird noises from your LG washer, it’s time to look at the possible causes. A few potential issues could be causing the noise, so it’s essential to identify and fix them.

1. The Drum Could Be Damaged

One of the most common causes of LG washing machine problems is damage to the drum. If the drum is damaged, it can cause vibrations that sound like weird noises from the washer.

You’ll need to take the washer apart and inspect the drum for damage to fix this issue. If there is any damage, you’ll need to replace the drum.

2. The Spinning Motor Could Be Failed

Another common cause of LG washing machine problems is a failed spinning motor. If this happens, the washing machine will start making weird noises, and you might not be able to use it.

To fix this issue, you’ll need to replace the spinning motor. You can do this yourself or have a repairman do it for you. Just be sure to get a warranty on the replacement motor to protect you if something goes wrong.

3. Drain Pump Issues

Drain pump issues are another common cause of LG washing machines. If the drain pump isn’t working correctly, it can lead to clogs and other issues.

The first thing you should do is make sure the drain hose is clear and free of debris. If the drain hose has become blocked, you’ll need to clean it out.

Once the drain hose is cleaned, you’ll need to check the drain pump itself. First, make sure it’s not leaking or worn out. If it is, you’ll need to purchase a new one.

4. Wrong Installation

Washing machines aren’t always easy to install. Sometimes they require special tools or knowledge to set up correctly. If you’ve installed your LG washing machine incorrectly, you may experience issues such as noisy operation or no power.

To avoid these issues, you’ll want to follow the manufacturer’s instructions when installing your LG washing machine.

LG Washing Machine Not Draining

LG Washing Machine Not Draining

If your LG washing machine is not draining, there are a few things you can do to troubleshoot the issue. First, ensure that the water flows properly into and out of the machine. If the water is not draining, there could be a problem with the drain pump.

Clean the drain line by removing any debris and replacing the filter. Next, clean the clogged drain hose.

Washing Machine is Shaking Too Much

If you notice that your washing machine is shaking too much, it may be due to a problem with the motor. The motor should be replaced when it starts making unusual noises.

  • Ensure Washer is Level
  • Defective Shock Absorbers
  • Broken Suspension Rods

You should also check:

  • The counterbalance springs
  • Suspension springs,
  • Tub wear pad
  • Rear drum bearing
  • Leveling leg
  • Snubber pad
  • Snubber ring
  • Balance ring
  • Shipping bolts
  • Bolt kit

All of these should be replaced if they are damaged or faulty.

LG Washing Machine Leaking

LG Washing Machine Leaking

If your LG washing machine is leaking water, the most likely cause is a clog in the drainage hose. Also, follow these tips:

  • Check the water supply line
  • Do not use wrong/too much detergent
  • Check for bad tub seal
  • Check for any door Issue

Washer Control Board Defective

You can check the washer control board for defects. If the control board is defective, it may not be able to send power to the other parts of the machine.

This may cause the machine to stop working or give strange error messages. If you believe the control board is defective, you can replace it with a new one.

Washer Control Board Defective

The washer door won’t unlock

If you are having trouble getting the washer door to unlock, there are a few things that you can try.

1. Check to make sure that the door latch is properly engaged. Try turning the knob on the door and pushing it inwards until it clicks into place. If the door won’t latch or opens unexpectedly, the latch may need to be replaced.

2. Check to see if any dirt or lint is blocking the sensor on the front of the door. If so, use a vacuum cleaner to clear away any obstructions.

3. Try resetting the washer by unplugging it and then plugging it back in after several minutes have passed. This should reset the machine’s internal settings and hopefully allow you to access and reset the door lock.

4. If none of the above solutions work, you may need to have the door replaced.

Pause Washing Machine Mid-Cycle

The LG washing machine may experience a pause during the mid-cycle cleaning process. This can occur if:

  • There is excessive debris in the machine.
  • Failure of the thermostat,
  • The rinse cycle does not fill up with water,
  • The pump that prevents your washer from draining could even be a problem.

To resolve the issue, please follow these steps:

  • Clean the inside of the washer using a soft brush and warm water.
  • Start the wash cycle again.
  • Check the water temperature
  • Remove excess soil and debris
  • Clean all parts of the washing machine
  • Check for clogs
Pause Washing Machine Mid-Cycle

The washing machine smells

One common problem with LG washing machines is emitting a foul odor. This may be due to dirt, sweat, and other laundry detergents. If the machine smells bad, there are a few things that you can do to try and rectify the situation.

First, check to see if the machine has been overfilled. Overfilling can cause the water to stir up accumulated debris. If this is the case, emptying the washer and refilling it with fresh water may be necessary.

Another possible cause of a foul odor is a clogged drain. First, check to see if debris is caught in the drain line. If so, you will likely need to replace the drain assembly or repair the underlying plumbing.

If none of these solutions work, it may be necessary to take the machine in for repair. Contact your local LG service center for more information on how to solve your machine’s odor problem.

The washing machine keeps tripping the power

If your LG washing machine is constantly tripping the power, there may be a problem with the cord or the washing machine. In most cases, this problem can be resolved by following these simple steps:

1. Check the cord to ensure it is not loose or damaged.

2. Make sure that there is enough power going to the washing machine from the outlet. Try plugging in the washing machine to a different outlet if necessary.

3. Check if anything obstructs the water flow into or out of the washer. This could include drain clogs, large objects, or frozen cables.

4. In most cases, this is caused by faulty components. Heating elements, motors, water valves, door locks, and main power switches are among them. Identify the source of the problem and fix it accordingly.

The washing machine keeps tripping the power

Bleach or Softener Dispenser Not Working

If you’re having trouble with your LG washing machine and the bleach or softener dispenser isn’t working, here are some troubleshooting tips:

1. Check to see if the water is hot enough. 

2. Try a different brand of bleach or softener. Some brands of bleach and softener don’t work with LG washers.

3. Reset the washing machine.

4. If none of these tips work, you may need to call a technician to fix your washing machine.

LG washer turns on by itself

You may have selected a feature or option causing your washer to power on its own, or it could be related to its power supply. The following are some possible causes:

  • Direct drive motor
  • Surge protector
  • Power failure
  • Delay wash
LG washer turns on by itself

LG washing machine motor problem

If your machine just won’t start, there’s a good chance that the motor is the issue. Follow these simple steps to diagnose the problem:

1) Check the power supply. Is the machine getting power from the outlet? If not, check if there’s a breaker or fuse blown.

2) Try turning on the machine at different cycles (start with cold water). Does one cycle work better than another?

3) Remove foreign objects that may interfere with the washer movement (like hunks of hair).

4) If you’ve tried all these things and still can’t get your machine working, it might be time to take it into service.

LG washing machine troubleshooting codes

If you are having trouble with your LG washing machine, here are the error codes for the LG washing machine.

Error CodesProblems
OEClogged drain pump filter or kinked drain hose.
IEThe machine does not get enough water due to a water inlet error.
LEDue to a heavy wash load, the motor is locked.
dEThe door of the washer cannot be locked.
UEUnbalanced loads – either too big, too small, or otherwise unbalanced – cause this error.
SUDOveruse of detergent causes too many suds.
PFPower failure during a cycle that is unexpected.
tEA faulty thermistor is usually the cause of a heating problem.
FEOverfilling is caused by a faulty water valve.
PEA water level sensor problem.
CEOverloaded motor.
DHEThere is an error with the heater.
EHE​ or ​ELEA general heater problem.
AEA leak may have occurred.

How do I run diagnostics on my LG washer?

First, make sure to check the manual for your particular model. Often there will be specific instructions on how to run diagnostics. If that doesn’t work, you can try using some of the troubleshooting tips below.

  • Press POWER to turn on the washer.
  • Mouthpieces should be placed between Smart Diagnosis logos.
  • Hold the TEMP button after pressing the Start Diagnosis button until a countdown appears.
  • Keep the phone in place until the tone transmission is complete.

If all of those fail to resolve the issue, it might be time for you to call in a professional. There could be something wrong with your machine that needs to be fixed.


If you are experiencing problems with your LG washing machine, this guide is for you.

We have covered the most common issues from not spinning, not starting, not draining, rinsing problems, leaking, locked doors, bad smells, and strange noise and provided solutions.

If you still cannot resolve the issue, please don’t hesitate to contact the customer service team, who will be happy to help. Thank you for reading!


Is there a reset button on the LG washer?

There is no reset button on the LG washers. However, if the machine is not starting or draining, there are a few steps to reset the LG washer.

How do I reset my LG washing machine?

First, make sure that the power is turned on to the machine. Turn it back on if the power is off, and try the steps below again. If the power is on, but the machine doesn’t seem to be working, you can try resetting it by following these instructions:
1. Remove all your clothes and empty the machine.
2. Unplug the machine and wait 10 seconds.
3. Press and hold the power/start button for 5 seconds.
4. Hold down the play/pause button for 5 seconds.
5. Turn the machine on by plugging it back in. Check if it works by running an empty cycle.
6. If it doesn’t work, contact LG for support.

How do I know if my LG washer drain pump is bad?

If you hear a loud noise when you turn on your washing machine or dryer, this may indicate whether the drain pump is bad or not. You should check the appliance before calling an expert plumber. To test the drain pump:
1. To turn on the washer, press POWER.
2. Select HIGH by pressing the SPIN SPEED key.
3. Start the SPIN ONLY cycle by pressing START/PAUSE.
4. A humming sound indicates that the drain pump motor has begun to run.

How reliable are LG washers?

The LG washing machine has been around for decades and is still one of the best brands out there. They offer great features like programmable cycles, water-saving options, and energy-efficient models. So if you want to save money and live green, consider buying an LG washing machine.