The ANS UL40 is an early smartphone offered through Assurance Wireless. If you’re looking for a phone with all the essential functions necessary and is available with federal help, the ANS UL40 is an excellent option. However, it does have some issues from time to time. Here is a comprehensive ANS UL40 troubleshooting guide.
ANS UL40 Problems and Solutions
The ANS UL40 is a smartphone option for those on government welfare and other programs. While it has basic phone functionality, it isn’t ideal for someone looking for a device with lots of features. This smartphone does support apps but can run into some functionality issues, including:
- Not booting up
- Poor battery life
- Unlock pin is not working
- Dropped calls
- Mandatory connection to WiFi
- Confusing design
- Difficult to factory reset
Unfortunately, many of the issues come with owning an ANS UL40. Still, if you learn how to boot up your phone, bypass the more frustrating features, and can successfully do a factory reset, you should be able to use the phone for basic functionality.
ANS UL40 Phone Will Not Boot Up
Of course, you won’t be able to do anything on your phone if it won’t turn on. The regular method to fix phones not turning on is to hold down the “Power” button. It should boot up an image of the logo and then switch to your personalized home screen.
If that doesn’t work, you might need to check if the phone is overloaded. That involves taking the phone completely apart, so if you’re unsure about this, contact the manufacturer for instructions. If the phone is overloaded, it will generally show the logo and background image but never fully boot up and go to your home screen.
To check for overloading, open the back of your phone and take the wires out without disconnecting them. Then, reboot the phone, and it should start up fine. Once it’s going, slowly put the back where they are meant to be. If your phone goes back to the logo screen, it’s likely overloaded by what you last downloaded.
Forgot the Pattern To Unlock the ANS UL40 Phone
Unlocking an ANS UL40 is relatively straightforward. Once you boot it up for the first time, you will be given the option to create a PIN. This PIN is either specific numbers or a unique pattern based on the dots on your lock screen.
If you create a pattern of dots but subsequently forget, you can instead use the security questions you set up when you first got the phone. These questions will give you access to the phone, letting you change or deactivate the pattern lock.
However, if you haven’t set up the security questions and can’t remember your phone password, you might need to contact the company for help unlocking it. So while you might be wondering, “what is the master code to unlock any phone?” it’s best to call the carrier to find out the PIN or pattern.
ANS UL40 Troubleshooting How To Skip Wifi
The next step is ANS UL40 troubleshooting how to skip WiFi to set up. If you only want to use the data on your plan and don’t want to set up WiFi for your cell phone, there are ways to do this. Hit “cancel” when the WiFi plan comes up, and it may allow you to skip this process. Because the phone largely relies on data, you can skip using wifi if you don’t have a connection at home.
If you can’t, you will have to use a VPN (a virtual private network) to use the internet without being tracked or using WiFi. You can also look at private browser modes. Either way, when you are not connected to WiFi, your phone will automatically switch to using data to browse the internet.
ANS UL40 Troubleshooting Google Sync Bypass
While you can skip using WiFI pretty easily, it is difficult to skip syncing to a Google account as the ANS UL40 is an Android phone. Because of Android’s partnership with Google, it’s hard to forgo syncing with Google every time you use the phone.
If you have the same email account on your phone as on other devices, your Google history will sync to all of your devices. A simple way to bypass this is to create a new Gmail account before starting your phone. It will still sync, but only for that Gmail. If it’s not on any device except your phone, you won’t see changes anywhere else.
ANS UL40 Troubleshooting Dropped Calls
One of the most common and frustrating problems with ANS UL40 is the number of calls that get dropped. You can try some basic troubleshooting before contacting your provider to get a replacement phone:
- Remove the case and make sure you’re not blocking the signal
- Check online for a map of the cell signal where you are—it could be a local issue
- Check your SIM card for signs of damage or deterioration
- Get a cell phone booster
- Make sure you aren’t blocking your phone’s internal antenna when you are holding it
- Contact customer service
As you can see, a few potential causes might be outside of your control. Work through them all before you reach out to customer service.
How Do I Factory Reset My ANS UL40 Smartphone?
If you want to know how to reset an ANS UL40 phone or have been searching online with queries like, “how do I reset my Assurance Wireless phone?” there are a few ways to do it. However, the most thorough is through the recovery center. Here are the steps to do that:
- Turn off your phone.
- Hold down the power and volume buttons at the same time.
- When the Recovery screen pops up, choose “wipe data/factory reset.”
- Choose “yes,” and enter your PIN if necessary.
- Approve the reset.
This is an extreme measure and will wipe any data, contacts, and apps from your phone. Nevertheless, it also cleans the phone of malware and allows you to restart with a clean slate. If you do not want to enter your Google password, you will need to follow a more involved ANS UL40 FRP bypass.
Where Do You Put the SIM Card in the ANS UL40?
If you’re looking for a spot to put a new SIM card or to take out your old one, it can be a little confusing to find.
The SIM card for almost any Android smartphone, including the ANS UL40, is located under the back cover. Pop the back cover off carefully and set it aside. You should see several small slots underneath the battery (the large card), where a SIM or micro SD card goes.
With these solutions, you should be able to figure out your issue with our ANS UL40 troubleshooting. Whether you need to factory reset your phone or are locked out, these answers can help you fix the issues and get back to using your phone regularly. If you have another issue or have a different solution, comment below with your phone fixes.
Frequently Asked Questions
If you are using an Assurance Wireless phone plan, you were likely assigned a smartphone as part of your package. The ANS UL40 is a common free option and one of a select number of phones that work with Assurance Wireless network plans.
You can contact your personal information provided by Assurance Wireless, but it’s not very likely that they will allow you to upgrade your phone with your own money. As a company policy, you will have to use whichever Assurance Wireless phones are given to you. If there are issues with it, you can ask for a replacement.
If you’re wondering, “how do I reactivate my government phone,” you will first need to contact the provider’s customer service.
Unfortunately, if you’ve forgotten your PIN or password, bypassing it to get into your phone is impossible. Instead, you’ll have to contact the carrier and ask for a remote reset or keycode. This safety measure prevents phones from being stolen or data wiped.
A factory reset completely erases all data, including login credentials and security passwords. However, if you’re locked out of your phone, you won’t be able to factory reset it without getting into the phone and giving it permission to do so.
Although there are several government phone services, not all of them are available in every state. You can only use the assistance programs in your state, leaving you with subpar phone service. So, what is the best government-free phone service? That title goes to Assurance Wireless. You can now get an Assurance Wireless free phone in 35 states.