What you find on this page:
A Theragun is an excellent tool for stress relief and at-home miniature massages. Massage guns have become increasingly popular as post-workout solutions. If you have tight muscles or stress-related tightness throughout your body, a Theragun is a great solution.
However, like any piece of technology, massage guns can malfunction. Customers’ most common complaint about Theragun is that it stops charging after a while. So, what do you do when the Theragun won’t charge? Here are some reasons why and a troubleshooting guide.
Reasons Why a Theragun Battery Stops Charging
Theraguns rely on their battery to continue working properly. If your Theragun refuses to charge when it’s attached to the port, you probably can’t use it for very long. Here are some common reasons a Theragun battery stops chagrin and how to fix them.
1. Motor Overheating
If you put the Theragun on the charger directly after using it, the motor could be too hot to accept the battery. A Theragun will automatically turn off if the motor overheats, whether it’s out of battery or not.
Let the gun cool down and see if it begins to charge. If it doesn’t charge and is also low on battery, it’s likely not the motor overheating. However, if the massage gun starts charging after a bit and isn’t hot to the touch, you’ve solved the problem.
2. Battery Overcharging
Another common problem is an overcharged battery. While some massage gun brands automatically stop charging when the battery is full, others do not. After it is full, the battery will shed the excess charge but not stop charging.
If your battery is overcharging, limit Theragun’s time on the charger. Wait until it’s dead to charge the battery, and only charge it for about an hour – this should fill the battery without overcharging it and causing it to stop charging.
3. Loose Charging Connection
One of the easiest mistakes to make when plugging in a Theragun is plugging it in with a loose charging connection. Because the massage gun’s port doesn’t fully lock in, you have to ensure it is charging.
A loose charging connection will charge your massage gun, but not consistently. You won’t get a full charge, even after an hour or two of charging your massage gun. Make sure it’s entirely plugged in and charging before leaving it.
4. Faulty Battery Charger
It’s less likely, but you might have a faulty battery charger. If this is the case, it won’t charge your Theragun, no matter what. However, before purchasing a new battery charger, you should make sure that you have tried all of the solutions below.
Can a Theragun battery be replaced? Thankfully, yes. A faulty battery charger is much less expensive to replace than the entire Theragun. However, it will be a waste of money if you have a different problem. Check for other issues before you change the battery charger.
How Do You Fix a Theragun Battery Issue?
If it is none of these common issues, you could have a problem with the battery on your Theragun. This is a more serious issue and can only be fixed by a Theragun technician. Before you decide whether your Theragun’s battery is dead, check all the other available options.
1. Check the Warranty Period
If you are still under warranty, you can return your gun and get a replacement. A massage gun that doesn’t charge will be covered in most basic warranties, giving you a chance to avoid replacing the battery or purchasing a new Theragun.
The Theragun warranty period generally starts from the day you buy the gun. Most warranties last for 90 days, with a few extended warranty options available for purchase. You can check your warranty period by looking at the receipt or searching your Theragun by VIN.
2. Massage Gun Battery Replacement
If you can’t solve the problem, your Theragun’s battery is likely dead. Unlike other small appliances, you won’t be able to run to the store and pick up a few AAs for the gun. Instead, you’ll have to order a new Theragun battery from the Theragun store.
However, it’s very easy to tell whether you have a Theragun or a Theragun Pro. Once you’ve decided, you can simply order a replacement part and wait for it to arrive.
3. Don’t Try to Fix It Yourself
If you’ve purchased a new battery and the Theragun still doesn’t work, do not try and fix the situation yourself. It is a delicate machine made of several very complicated parts. If you attempt to repair a Theragun, you will likely break it further.
In addition to this, any tampering with a Theragun will void a warranty and make it impossible to get a replacement. Theragun offers a one-time device replacement for anything bought from their store. If you’ve opened up the gun and worked on it, you won’t be eligible for this.
4. If All Else Fails, Call Customer Service
Once you’ve tried these things and the Theragun doesn’t start working, it’s time to bring in the professionals. Like any customer service call, you could spend some time on hold and be pushed to different departments. However, Theragun customer service will let you know what steps to take next.
If you have a different brand of massage gun, call the representative for that particular brand. However, keep in mind that the cheaper your gun originally was, the less likely you will be to get a free replacement without a warranty.
Tips for Maintaining a Massage Gun
If you want to make your massage gun last as long as possible, you should take care of it when you’re not using it. Here are some tips for maintaining a massage gun:
- Don’t leave it on the charger for too long
- Don’t use it for so long that it overheats
- Store it in a cool, dry place
- Remember that it will heat up quicker in hotter temperatures
- Keep it well lubricated
- Change or replace the extensions every few months
If you follow these suggestions, you can make your Theragun last as long as possible.
The Right Way to Charge a Massage Gun
To ensure your Theragun battery is working, you should know how to charge your massage gun properly. Take the battery pod out of the gun and put it into the charging dock. Plug the wire from the charging dock into the wall, and your massage gun should be charging.
If you’ve tried this and it doesn’t work, something may be wrong with your Theragun battery or charger. However, watch for the LED indicator lights to ensure that you are not making a mistake while docking the battery.
A flashing green LED indicates that the battery is charging and you have inserted it correctly. Once it’s done charging (usually within an hour or two), the light will stop flashing and be steady green. However, the Theragun battery pack wasn’t inserted correctly if no light appeared.
The Theragun is an excellent tool for at-home massage therapists and post-workout stress relief. As long as the battery works and it’s able to massage you properly, you will feel the effects of a massage therapist from the comfort of your home! We hope these solutions helped you get your Theragun working once more.
Frequently Asked Questions
When fully charged, a massage gun usually lasts two to three hours. However, if you leave it off the charger for longer without using it, the gun might be able to last longer than three hours.
The Theragun is extremely durable and can last several years. The company offers a two-year warranty on most first-time purchases, but the gun can last much longer than that as long as it is cared for properly.
There are several reasons a massage gun could malfunction, but battery issues are the most common. If there are no battery problems with the massage gun, it could be the internal technology.
The most likely reason a Theragun or Theragun Pro battery doesn’t charge is that it’s not hooked in properly. Double-check Theragun’s charging light. A loose charging connection will create inconsistent charging and never fully charge the machine.
If your Theragun is fully charged and not working, it’s an internal issue and should be addressed with Theragun. You can get a free replacement once, as long as you don’t tamper with the appliance.
If your Theragun battery is charging, you will see a green LED light flashing on the port. Once the device is fully charged, the light stops flashing and is solid green. However, if you don’t see the light, your Theragun isn’t charging.
Theragun batteries are easy to replace. All you need to do is order a separate battery pack and send your old one back to Theragun. For many batteries and charging issues, this is a common solution.