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Amazon is one of the most popular places to shop. Amazon sells almost everything, and if they do not have it, chances are they will have a good alternative. Unfortunately, it is always possible for something to go wrong. When that happens, you might ask yourself the question: Can I return Amazon items without packaging?
Ordering items is easy, but returning them can be annoying. Fortunately, Amazon allows you to return most items without their original packaging. You can do it for free and without worry.
So, most of the time you do not need to worry if you receive a damaged or incorrect item. Here we will take you through the items you can return to Amazon without packaging and which you cannot.
Returns of These Items Accepted by Amazon Without Packaging
As mentioned above, you can return most items bought on Amazon without packaging. However, don’t assume you can return every item without the original packaging. In this article we will take you through the purchases you can return without the original packaging to Amazon.
Kindle Books
Some items are easier to return than others, and Kindle books are among the simplest on Amazon. Since Kindle books are not physical items, you can return them, and no packaging is required.
To return a Kindle book, log in to your Amazon account. Visit the Manage Your Content and Devices section, then select Actions. Next, select the Return for Refund option. From there you can select the Kindle books and other digital items you want to return.
Any Kindle book can be returned on Amazon within seven days of its purchase if you have not downloaded it. Amazon sends approved refunds to the original payment source three to five days after approval.
Digital Educational Resources
Like Kindle books, digital educational resources bought on Amazon can be returned if you have not downloaded them. As soon as you download a digital educational resource, you cannot return it.
You can return a digital educational resource on Amazon in the same place you return kindle books. So, you can follow the instructions we outlined in the section above.
Items Weighing Less than 50 Pounds
Most items you purchase on Amazon will not be massive items. The majority of them will probably be smaller items, and as a result, you should be able to return them. You can return any item delivered to you that weighs less than 50 pounds to Amazon without its original packaging.
The value of the item is not important if it weighs less than 50 pounds. You can return any item so long as it is in the same condition it arrived.
Damaged and Defective Items
The primary reason people return items on Amazon is that it is not in the advertised condition. If an item is damaged or defective, you are not obligated to keep it. You can return it to Amazon and receive a replacement or refund.
You can return any item from Amazon that arrives at your house damaged or defective without its original packaging. This rule trumps all other return policies at Amazon. When we say that, we mean that any defective item can be returned, regardless of other policies.
If the item you purchased weighs more than 50 pounds, you can return it without its original packaging if it arrives damaged or defective.
Shoes and Clothes
Finally, you can return shoes and clothes to Amazon without their original packaging. Usually, when people purchase clothes, they do so at a clothing store and can try them on beforehand. Unfortunately, that is not possible when you order on Amazon.
When you order clothes from Amazon, you can select a size, but sizes are not always consistent from brand to brand. As a result, you can get an item of clothing or pair of shoes that is over or undersized.
If that is the case, Amazon allows its customers to return these items and receive a replacement. You do not need to worry about returning the item in its original packaging.
Clothing and shoes returned on Amazon must leave your house within 30 days of their arrival. They must be new and unworn, and you should return them using a trackable shipping method.
You will receive your refund to the payment method you used to purchase the item. Alternatively, you can select a different size to ship to your house when you choose to return the clothing item.
Returns of These Items Are Not Accepted by Amazon Without Packaging
Do Amazon returns have to be in original packaging? Unfortunately, there are some items you cannot return to Amazon without packaging. Many of these items include electronics and other, more expensive purchases you can make.
Product Missing Serial Number
Unfortunately, if a product is missing its serial number or UPC it cannot be returned. This only applies to electronics as they are the only items with serial numbers.
Serial numbers are given to all electronics to make each item unique. With a serial number, each item can be identified if they are otherwise identical. So, if the serial number is missing, Amazon cannot accept a return.
Amazon never ships items without the serial number, so if it is missing, you must have removed it.
Downloaded Software Products
We discussed this when discussing Kindle books and digital educational resources, but you cannot return downloaded software products. Once you download a product, you cannot return it.
While you might think Amazon could delete your product when you return it, they cannot guarantee you did not transfer it to another device. As a result, there is no way to prove you no longer have the item after you return it.
Amazon does not allow customers to return software products after downloading them.
Open Software
Open software is software released with a license in which the copyright holder gives the rights to use and change to anyone with its source code. Amazon does not allow users to return open software for the same reasons you cannot return downloaded software products.
There is no way to prove you did not transfer the software to another device.
Some Jewelry Items
Unfortunately, some jewelry items are not returnable at Amazon. Items over $75 must be returned in their original packaging and with a trackable shipping method. Items without documentation will be rejected and must be new and unworn.
If an item is returned after having been damaged, resized, or altered, you will not receive a refund.
Grocery Items
Most things ordered on Amazon do not have an expiry date, so, Amazon can be lenient in return dates. Unfortunately, grocery items are perishable, so they do not allow buyers to return them. So, make sure you are comfortable with all your grocery purchases before you make them.
Some Gift Cards
Finally, you cannot return gift cards on Amazon. The only exception is if a gift card is required to be returned by law. In all other cases, you cannot return a gift card on Amazon.
Returns Are Available at Amazon Physical Stores
Amazon has locations around the world where you can return items physically. Some items can only be returned at these locations.
Products at Amazon Books
You can return any item bought from Amazon Books to the store. You can ship the item to the physical location of the store, or you can personally bring it. You will receive a refund once Amazon approves it at the store location.
Amazon 4-Star
Amazon 4-Star is a new physical store opened by Amazon that only sells items rated four stars or higher. If you purchase an item from this store, you can go back to the store to return it. You can return all items purchased from Amazon 4-Star.
Across the U.S.
Although not known for its physical stores, Amazon has several locations around the United States. You can return items bought online to physical Amazon stores around the country.
How To Return Amazon Items Without Packaging
If you have an item from Amazon that you want to return, here is how you do it.
Login to Amazon Account
The first thing you should do is log in to your Amazon account. You might need to use two-factor authentication if you use a new device.
Go to Orders
You can find the Returns & Orders button next to your cart in the top right of your screen.
Select Return and Replace Items After Choosing Order
Next, you should select the Return and Replace Items option.
Choose a Reason for Return
Amazon will then ask you to select a reason for return. Fortunately, your choice does not affect your eligibility; Amazon uses this information for its data.
Submit Return Request
Finally, you can submit your request and await your refund.
Where Can I Return My Amazon Products
Here are the locations where you can return Amazon products.
Amazon Stores
Amazon stores accept returns of items purchased from them and online.
Kohl’s Locations
You can return items to all Kohl’s locations around the United States.
Whole Foods Markets
Most Whole Foods Markets have post offices. If your local Whole Foods has one, you can return Amazon items there.
UPS Stores
Finally, you can return Amazon items at any UPS store.
Conclusion
Amazon is a great place to buy items, but not all products will arrive in a desirable condition. Other times, you might have second thoughts about a product. You might ask, how can I return purchased items on Amazon without original packaging? The fact is you don’t need it for most items.
Still have questions? Please contact us and our team of experts will be happy to answer all your doubts.
FAQs
Here we will wrap up by answering a few common questions about this topic.
Does Amazon accept returns without original packaging? Fortunately, if you do not have the original packaging, you can return most items. While there are some exceptions, you can return most Amazon items without the original packaging.
So, do you need the original packaging to return to Amazon? You do not need the original packaging to return most Amazon products.
Can I return an Amazon package without the box? Yes, you can return it in any package, as long as it is sealed.
Yes, as long as you did not damage or alter the item, you can return most Amazon products within 30 days of their arrival.
How do you return stuff to Amazon? You can return Amazon products online or at physical stores.
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