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Ring Chime is a smart accessory that connects your existing doorbell to Ring’s video doorbells, security cameras, and other smart home devices.
With Ring Chime, you can see and speak to the person at your door from anywhere with an internet connection. You can check several things to get your Ring Chime back up and running if you’ve noticed that it isn’t functioning as it should.
Chime Flashing Maintain Problems: Common Problems and Solutions
If you find your Ring Chime turning on and off, flashing, or clicking, there are numerous potential causes as to why it might malfunction. Listed below are some of the most frequently encountered and the Ring Chime flashing maintenance to fix it.
Wi-Fi Network fault
There could be an issue with your Wi-Fi connection if your Ring Chime isn’t working properly. However, several potential problems could affect your Wi-Fi connection.
First, ensure your Ring Chime is within range of your router. If it’s too far from the router, there will be interference in the signal, and it won’t work properly. Usually, if it’s farther away than 30 feet, you’ll need to relocate it closer to the router.
Also, if you have multiple devices connected to your Wi-Fi network, check if any of them are interfering with each other. If possible, try moving them away from each other or switching channels on your router, so they do not interfere with each other’s signals.
Second, check your Wi-Fi router to ensure it is functioning properly. Then, try rebooting your router by unplugging the Ring Chime and plugging it back in after 30 seconds. If that doesn’t work, consider upgrading your router to one with more features and better performance.
Finally, check your router’s firmware. Make sure it’s up to date, and check for any firmware updates available for your device. If you need help with how to check the version of your router’s firmware, consult the manufacturer’s website or call their support line.
Chime Is Not on the Same Wi-Fi Network as the Doorbell
Another reason your Ring Chime might be flashing and not working is that it’s on a different Wi-Fi network than your doorbell. Setting up your Ring Chime should have prompted you to connect the Chime to the same Wi-Fi network as your doorbell.
If you’re getting a Ring Chime flashing light, try connecting them to the same Wi-Fi network again by following these troubleshooting steps:
- Check if your doorbell and Ring Chime are connected to different Wi-Fi networks.
- If they are using the same network, make sure you use the same SSID (Service Set Identification) and password for both devices.
- If everything is good concerning the SSID and passwords on both devices, try resetting the connection by selecting Forget Device on the app.
- Then, select the menu option represented by three horizontal lines in the upper left corner of your Dashboard.
- Tap Tools.
- Choose the security camera or doorbell that has lost its internet connection.
- Wait for the Dashboard screen to load.
- Select “Device Health” to access the device’s status.
- Select either the Reconnect to Wi-Fi or Change Wi-Fi Network options.
Ring Support Is Needed
If your Ring Chime stops working or you hear your Ring Chime clicking, there are several ways to troubleshoot the problem using your router and Ring device. But if you’ve already tried those steps and need additional help, you can contact the service provider.
If you call customer support, they will be able to help diagnose any issues you’re having with your Ring Chime. They’ll also be able to walk you through any steps necessary to get your device working again and help you set up new devices or troubleshoot existing ones.
The service provider is knowledgeable about their products and how they work, so they can provide quality advice and assistance when resolving issues with your Ring Chimes.
How To Reset Factory Device
If you’re having trouble with your Ring Chime, there are several things to check and do some Ring Chime flashing maintenance. These steps include resetting your device to factory settings and resetting its settings using the Ring app.
When you reset a device, it’ll reset back to factory settings and wipe out any changes you’ve made or software you’ve installed, which is a good way to start fresh if you can’t get things working properly.
When all other troubleshooting methods have failed, or if you intend to sell or donate the device, resetting is a good option.
Keep On Holding the Button for a Few Seconds
Before you get started with resetting the device, check that the Chime has been properly disconnected from the electrical source. Then, find the small hole on the device’s side that serves as the reset button.
If you want to learn how to restore the Ring Chime to factory settings, start by inserting a pin or paper clip into the reset hole. Then, press down and hold the reset button for 15 seconds. Finally, let go of the reset button.
Ring Chime Will Start Flashing Blue
If the ring chime flashes blue while you’re trying to reset it, that means that the device is in the process of rebooting. In addition, a flashing blue light may occur during other actions, such as downloading an update or reestablishing a wireless connection.
Connect It to Wi-Fi
When the device stops blinking blue, it has completed the factory reset. So now that you’ve set up your Ring Chime back to the factory setting, it’s time to connect it to the Wi-Fi.
Follow the step-by-step guide to connect your Ring Chime.
- You can download the Ring app from the iOS device’s App Store or the Google Play Store for Androids.
- Sign Up for a Ring Account or Sign In by following the in-app instructions to create a new account.
- Once you have signed up or logged in, tap “Set Up a Device.”
- Select “Chimes”
- Find your Ring device’s unique MAC ID by scanning its barcode or QR code found on the bottom or back of your Ring Chime.
- When the QR code or MAC ID barcode is successfully scanned, a green square for QR codes or a green line for MAC ID barcodes will appear.
- Allow the Ring device to track your location.
- Enter your address if prompted
- Plug the Ring Chime into a standard electrical outlet, preferably near the router
- When your Chime is powered on, the blue LEDs surrounding the Ring logo on the front of the device will begin to pulse.
- Name your Ring Chime device, so it is easier to locate the device when establishing the Wi-Fi connection.
- Wait for the Ring logo on the front to begin pulsing slowly.
- Once the logo appears, press “Continue.”
- Refrain from unplugging your Chime from its power source at any point in this procedure.
- Whenever the Ring app prompts you to join the Ring Wi-Fi network, select the “Join” option to connect to your Ring device.
If the device fails to prompt you to join the Wi-Fi, you can follow these steps as an alternative:
- Choose Wi-Fi from the list of available networks in the “Settings” menu.
- Choose the Ring network from your device’s list of available wireless connections.
- Enter the password and save the settings.
Incorporating the Ring Chime into your home’s security system adds one more layer of protection and peace of mind. However, when issues arise, and the device is not functioning properly, this added layer of security can be compromised. By following the points laid out in this guide, you will easily be able to keep your Ring Chime up and running and your peace of mind intact.
Frequently Asked Questions:
The Ring Chime is a wireless doorbell you can use with your Ring Video Doorbells and Ring Security Cameras. It’s a convenient way to alert people when someone’s at your front door without having to go all the way downstairs.
However, the device may experience issues on occasion. The following answers several of the questions asked the most frequently concerning the Ring Chime.
The ring chime is flashing blue because it is rebooting, connecting to Wi-Fi, or updating its firmware.
If the device is flashing blue when you first plug it in and power it on, it is rebooting, which can take a few minutes.
If the device flashes blue when you connect Ring Chime to Wi-Fi, it is connecting to your home’s Wi-Fi network. Wait up to 30 seconds for this process to complete.
If the device flashes blue while updating its firmware, this could mean an issue with the update or that your internet connection isn’t fast enough for the update process to complete successfully.
If you’re experiencing issues with your Ring Chime, it could be for a few different reasons.
First, check whether or not the Chime is paired with your doorbell. If not, go through the pairing process again. If you’re learning how to connect Ring Chime to a doorbell, follow the manual instructions to set it up. Then, you’ll want to ensure that both devices are charged and ready for use before you start pairing them together.
Also, it may be because the Ring Chime needs to be plugged in. Try a different outlet if the device is plugged in but does not seem to be powered on.
The Ring Chime’s battery may also be low and needs to be charged. If the device has been inactive for a long time, its charge may have run out. In this case, plug in the device and wait for it to fully charge before connecting it to your doorbell again.
Finally, if your doorbell is plugged in and powered on and you still have issues, you should check your Wi-Fi connection. Make sure that your Wi-Fi connection is stable. You should also ensure that the router and modem are working properly and try resetting them if necessary.
To use the Chime, you must connect it to your Wi-Fi network.
If you have already connected the device and are having trouble getting it to work, check that your router is functioning properly. Inspect its connection status and ensure that all other devices in your house can connect to the internet.
If these steps do not fix your problem, contact customer support for more help.
If your Ring Chime is not working properly, you can reset Ring chime settings to the factory settings. To do this, follow the steps below:
– Hold down the reset button on the side of the Chime for several seconds until it starts flashing blue.
– Release the Ring’s reset button and wait for the device to turn off again. It will continue blinking blue until it has finished resetting itself.